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  • Service Advisories



  • January Monthly Maintenance

    Posted December 25, 2021 09:53 AM UTC

    Title : January Monthly Maintenance

    Planned Start: January 28, 2022 10:00 pm PST

    Expected End: January 29, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstation

    Details : As part of our commitment to provide the best possible infrastructure to your business, all managed Servers and Workstations will undergo routine monthly maintenance. All Windows Security updates released this month will be installed in stages on Workstations every Friday afternoon. Upon completion, the user will be prompted to reboot their machines. For Servers, the scheduled reboot will be after hours on the last Friday of each month.




    Have a Wonderful Holiday Season!

    Posted December 22, 2021 04:34 PM UTC

    Sending you our warmest thoughts and best wishes. May this holiday season bring cheer and joy throughout and make way for a fresh and bright New Year. Happy Holidays!

    Our office will be closed on December 25, 2021, and January 1, 2022, in celebration of Christmas and New Year. As always, our Global Service Center remains fully operational with staff on rotation duty.

    For after-hours and/or emergency issues, please contact our Support Hotline at +1 877 350 3300 Option 1 which will be responded to by our 24/7 Network Operations team while non-emergencies will be addressed next business day.


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    Sending you our warmest thoughts and best wishes. May this holiday season bring cheer and joy throughout and make way for a fresh and bright New Year. Happy Holidays!

    Our office will be closed on December 25, 2021, and January 1, 2022, in celebration of Christmas and New Year. As always, our Global Service Center remains fully operational with staff on rotation duty.

    For after-hours and/or emergency issues, please contact our Support Hotline at +1 877 350 3300 Option 1 which will be responded to by our 24/7 Network Operations team while non-emergencies will be addressed next business day.



    December Monthly Maintenance

    Posted November 28, 2021 01:33 AM UTC

    Title : December Monthly Maintenance

    Planned Start: December 24, 2021 10:00 pm PST

    Expected End: December 25, 2021 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstation

    Details : Ø  No issues were encountered during the Monthly Maintenance and Firewall Firmware upgrade. Everything runs smoothly.




    Happy Thanksgiving!

    Posted November 25, 2021 09:07 AM UTC

    We are counting our blessings this Thanksgiving and working with you is one of them. Thank you for the continuous trust that you have placed in us. May you have a wonderful Thanksgiving surrounded by family and friends!


    MotivIT’s US office will be closed from Thursday, November 25, 2021, to Friday, November 26, 2021 in observance of Thanksgiving Day. During this period, our Global Service Center remains operational with limited staff on duty.


    For after-hours and/or emergency issues, please contact our Support Hotline at +1 877 350 3300 Option 1. Incidents of a critical and/or emergency nature will be responded to by our 24/7 Network Operations team while non-emergencies will be addressed next business day.
     


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    We are counting our blessings this Thanksgiving and working with you is one of them. Thank you for the continuous trust that you have placed in us. May you have a wonderful Thanksgiving surrounded by family and friends!


    MotivIT’s US office will be closed from Thursday, November 25, 2021, to Friday, November 26, 2021 in observance of Thanksgiving Day. During this period, our Global Service Center remains operational with limited staff on duty.


    For after-hours and/or emergency issues, please contact our Support Hotline at +1 877 350 3300 Option 1. Incidents of a critical and/or emergency nature will be responded to by our 24/7 Network Operations team while non-emergencies will be addressed next business day.
     



    November Monthly Maintenance

    Posted October 31, 2021 12:41 PM UTC

    Title : November Monthly Maintenance

    Planned Start: November 26, 2021 10:00 pm PST

    Expected End: November 27, 2021 01:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstation

    Details : As part of our commitment to provide the best possible infrastructure to your business, all managed Servers and Workstations will undergo routine monthly maintenance. All Windows Security updates released this month will be installed in stages on Workstations every Friday afternoon. Upon completion, the user will be prompted to reboot their machines. For Servers, the scheduled reboot will be after hours on the last Friday of each month.