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  • Service Advisories



  • May Monthly Maintenance

    Posted April 30, 2022 11:15 PM UTC

    Title : May Monthly Maintenance

    Planned Start: May 27, 2022 10:00 pm PST

    Expected End: May 28, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstations.

    Details : As part of our commitment to providing the best possible infrastructure to your business, all managed Servers and Workstations will undergo routine monthly maintenance. All Windows Security updates released this month will be installed in stages on Workstations every Friday afternoon. Upon completion, the user will be prompted to reboot their machines. For Servers, the scheduled reboot will be after hours on the last Friday of each month.




    April Monthly Maintenance

    Posted March 27, 2022 05:12 AM UTC

    Title : April Monthly Maintenance

    Planned Start: April 29, 2022 10:00 pm PST

    Expected End: April 30, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstations.

    Details : April Monthly Maintenance has been completed.




    March Monthly Maintenance

    Posted February 27, 2022 08:52 AM UTC

    Title : March Monthly Maintenance

    Planned Start: March 25, 2022 10:00 pm PST

    Expected End: March 26, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstations

    Details : March Monthly Maintenance has been completed.Had an issue with March cumulative patches to be installed on the servers and NOC Team fixed the issue.




    February Monthly Maintenance

    Posted January 30, 2022 06:05 AM UTC

    Title : February Monthly Maintenance

    Planned Start: February 25, 2022 10:00 pm PST

    Expected End: February 26, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstation

    Details : As part of our commitment to providing the best possible infrastructure to your business, all managed Servers and Workstations will undergo routine monthly maintenance. All Windows Security updates released this month will be installed in stages on Workstations every Friday afternoon. Upon completion, the user will be prompted to reboot their machines. For Servers, the scheduled reboot will be after hours on the last Friday of each month.




    January Monthly Maintenance

    Posted December 25, 2021 09:53 AM UTC

    Title : January Monthly Maintenance

    Planned Start: January 28, 2022 10:00 pm PST

    Expected End: January 29, 2022 02:00 am PST

    Affected Infrastructure: Firewalls, Servers, and Workstation

    Details : Monthly Maintenace completed. There were issues encountered during the patch installation as some were failed to install. Most of the servers that experienced the patch installation issue has been resolved. DNIDC and VEGADC02 servers have pending reboot status.The Firewall Firmware upgrade has been successful with no issue.